A guide to changing strata managers

If your strata manager isn’t responding, giving unhelpful advice, or seems to change from week to week, it may be time to review your options. Your property is one of your most important investments, and you deserve a management team that takes it as seriously as you do.

Here’s a simple step-by-step guide to changing strata managers:

1. Check your current agreement

Most strata management agreements run for a fixed term. They can usually only be terminated at an Annual General Meeting or an Extraordinary General Meeting, and only if the agreement has expired or is close to expiry. Ending a contract early may involve exit fees, unless a mutual termination is agreed.

2. Gain committee support

The strata committee can’t directly terminate a manager, but a united committee recommendation carries strong weight with owners.

3. Put motions on the meeting agenda

Motions to terminate the current manager and appoint a new one must be added to the agenda for an AGM or EGM. These can be submitted by the secretary or another lot owner.

4. Gather owner support

Before the meeting, ensure you have enough support (including proxies) to achieve a quorum. Communication with owners is key to ensuring the vote passes smoothly.

5. Pass the motions at the meeting

At the AGM or EGM, the motions are passed by ordinary resolution — a simple majority of those entitled to vote.

6. Sign the new agreement

Once approved, the new strata manager’s agreement can be signed and the transition process begins.

Final thoughts

Changing strata managers may feel daunting, but with preparation and clear communication it can be a straightforward process. At Centric Strata, we make transitions seamless so your building continues to run smoothly with no disruption to essential services.

If your current manager isn’t delivering, get in touch with us today to explore how we can better support your community.